Whether you have spotted an error in a review, want to flag a payout problem with an operator, or represent a brand that wants to work with us, we would love to hear from you. Please pick the option below that fits your message best — routing it to the right place is the fastest way to get a useful answer.
BioChefKitchen is a small, independent editorial team, and we read every message that comes in. Reader feedback is not a formality for us: a single credible report of a slow withdrawal or a bad-faith bonus term can trigger a fresh review of an operator and, in serious cases, its removal from our rankings. In other words, getting in touch genuinely shapes the site. Before you write, it helps to know what we can and cannot do — so we have set out the fastest routes below.
Email us directly
For most enquiries, email is quickest. Choose the desk that matches your message:
Editorial & corrections
Feedback on a review, a factual correction, a payout complaint about an operator, or a general question about the site.
Partnerships & media
Operators, affiliate managers, advertisers and press. Note: a partnership never affects our ratings — see our methodology.
Send us a message
Prefer a form? Fill in the fields below and your default email client will open with the details ready to send to our editorial desk.
Response times
Our editorial desk is staffed Monday to Friday, US business hours. We aim to respond to every genuine enquiry within two business days. Correction requests are prioritised and usually actioned faster — accuracy is a core commitment, and if we have got something wrong we want to fix it quickly. Partnership enquiries may take a little longer during busy periods such as major sporting events.
What to include in your message
You will get a faster, more useful reply if your message is specific. For a correction or a payout complaint, please tell us the operator name, the page on our site the issue relates to (if any), the approximate dates involved, and — for withdrawal problems — the deposit and withdrawal methods you used and how long you have been waiting. Please never send us your account passwords, full card numbers or private wallet keys; we will never ask for them, and no legitimate operator will either. For partnership enquiries, a short note on your brand, licence and the vertical you operate in is the quickest way to reach the right person.
Mailing address
For postal correspondence, legal notices or press materials:
BioChefKitchen
Attn: Editorial Team
[Street address placeholder]
Suite 000, [City], [ST] 00000
United States
Please do not send cash, gift cards or account credentials by post. For time-sensitive matters, email is always faster.